PinnedPublished inUX PlanetHow to design a useful healthcare SMS experience for patientsIf the COVID-19 response has taught us anything design-wise, then it’s that digital communication is now a critical part of delivering…Feb 11, 2023Feb 11, 2023
PinnedPublished inUX PlanetFrontline Worker UX Engagement Design in IrelandA look at human-centered design smarts that enabled Ireland’s Turn2me to deliver a digital mental health service to engage the country’s…Nov 28, 2020Nov 28, 2020
PinnedPublished inUX PlanetHow to design a social proof user experienceHow designing with collective social proof principles can be used to change individual behaviours or attitudes online. A shared user…Feb 27, 2021Feb 27, 2021
PinnedPublished inUX PlanetWhere art and science meet: UX design for sustainabilityNow, some UX design prototyping for a problem we all share: using persuasion techniques to motivate people to consider the environmental…Sep 12, 2022Sep 12, 2022
PinnedPublished inUX PlanetDogs and empathy design“On the Internet, nobody knows you’re a dog”, they claimed in The New Yorker. We DO know. Dogs don’t bark hate speech online, for a start…Jul 5, 2022A response icon1Jul 5, 2022A response icon1
Published inUX PlanetAll Manna of Drone UX DesignDrones, Design, and Jobs To Be Done. What is the problem being solved?Aug 24Aug 24
Avoiding the “unexpected item in the bagging area” user experience on earthThe term “digital transformation” has become a byword for disregarding how the customer behaves in the real world and fails. Why? No basic…Jul 17Jul 17
Published inUX PlanetDesigning cost-effective and readable text messages (SMSs)Understanding what simple tools offer and the basics of segmentation improves SMS (Short Message Service), or text message, content for…Mar 18Mar 18
Published inUX PlanetUsability: I regret the word heuristicsI love this honesty from Jakob Nielsen about regretting the use of the word “heuristics” in his seminal usability work with Ralf Molich. I…Mar 18Mar 18
Ideas on file. In a filing cabinetConflict? Confusion. Get your requirements from stakeholders and more. Prioritise them. Publish them. Be real about Scrum and Waterfall …Feb 20Feb 20